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From Order Taker to Trusted Learning Advisors: The Next Evolution of L&D

  • Thu, December 07, 2023
  • 7:00 PM - 8:30 PM
  • Zoom Interactive Session


  • Please reach out to your partner organization to receive the discount code for this event.
  • Interested in registering for this workshop & joining L&D Philly as a member? Use this option to do both at once.

Registration is closed


Although L&D has always had the potential to change the lives of our learners, contribute to organizational strategies, and drive business impact, for years the Learning & Development (L&D) industry has been treated like order takers.

Much akin to doctors taking advice from patients’ quick WebMD searches, stakeholders have been driving the agenda without the insight, education, experience, and often understanding of L&D necessary to have a qualified opinion.

This stops now.

The call-to-action for L&D is to secure a seat at the proverbial table and be recognized as strategic business partners.

In this engaging and informative session, Dr. Keith Keating, Chief Learning Officer and author of the transformative book "The Trusted Learning Advisor," will explore the 3 key strategic approaches L&D leaders must adopt to ensure their place at the decision-making table.

Dr. Keating will delve into the critical behaviors L&D professionals need to develop to transition from being perceived as mere "Order Takers" to becoming valued "Trusted Learning Advisors." By embracing these approaches and behaviors, L&D leaders can not only secure their place in shaping the organization's future but also empower employees to embrace a culture of lifelong learning.

Join us for this impactful session to gain insights, tools, and strategies that will enable you to elevate your role as an L&D leader, forge strong partnerships with key stakeholders, and pave the way for a future-focused learning culture in your organization.

Session Objectives:

In this seminar, you will learn:

  • 3 strategic approaches to ensure a seat at the decision-making table
  • Best practices to evolve from being viewed as order takers and into Trusted Learning Advisors
  • Key core competencies and skills L&D practitioners need to build relationships with stakeholders


 Dr. Keith Keating, Chief Learning Officer

With a career spanning more than two decades in learning and talent development, Dr. Keith Keating has worked with numerous Fortune 500 companies where he utilizes learning sciences, or how people learn best and under which conditions, as a scientific method supporting the development and lifecycle of global talent.

Keith is the author of The Trusted Learning Advisor, a call-to-action manifesto for L&D practitioners to evolve from order takers to Trusted Advisors. By following the best practices and strategies outlined in The Trusted Learning Advisor, Keith believes L&D can live up to its full potential of creating value for organizations while positively impacting the lives of learners.

Keith is not only an advocate of the benefits of education and its power to lift and match professionals with their higher goals, but he’s also a practitioner earning 2 master’s degrees and a doctorate in education from the University of Pennsylvania.

Dr. Keating uses his platform to advocate for recognizing talent as the most important asset for any organization. His passion is encouraging, enabling, and empowering talent to take control of their professional future through the power of lifelong learning.

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